Free Salesforce Certified Platform Administrator practice questions

Question 01

A dashboard shows data from its last refresh time. What does clicking 'Refresh' on a dashboard do?

Question 02

An admin runs the Data Export Service and finds only a subset of large binary data is included. Which statement about the Data Export Service is accurate?

Question 03

An admin wants to invoke a screen flow directly from a custom Lightning web component button. Broadly, screen flows can be launched from all of the following EXCEPT:

Question 04

A custom link on the Contact object should navigate to another Salesforce record using a relative URL. Which object-manager location is used to define it?

Question 05

A support team wants agents to insert standardized greetings and closings quickly while typing in cases and chats. Which feature is best?

Question 06

An org on Enterprise Edition wants automatic full backups of all its data on a recurring basis without writing code or scheduling a desktop tool. Which feature provides this?

Question 07

A Lightning record page has been created for the Account object. To make it the active page for all users of a specific Lightning app, the admin should:

Question 08

An administrator needs to model a many-to-many relationship between Job Postings and Candidates. What is the standard approach?

Question 09

A manager wants assurance that the org has a defensible record of AI interactions for compliance reviews. Which Einstein Trust Layer feature provides this?

Question 10

A company operates on a fiscal year that runs from April 1 to March 31 with standard quarterly periods. Which fiscal year setting best fits with the least ongoing maintenance?

Question 11

An admin creates a criteria-based sharing rule but notices it does not reduce access for users who already have broader access. Why?

Question 12

In the sharing model, which mechanism can NEVER grant record edit access on its own?